Shipping policy

At KiolaFluffy, we aim to deliver your orders quickly and reliably. This Shipping Policy outlines how we process, ship, and deliver your purchases.

All orders are typically processed within 1–3 business days after payment is confirmed. Once processed, you will receive a confirmation email with tracking information. Standard shipping within the United States usually takes 5–10 business days, depending on your location and the carrier. Expedited shipping options may be available at checkout for an additional fee.

We currently ship only within the United States. Please ensure that your shipping details are accurate at the time of purchase, as KiolaFluffy cannot be held responsible for delays or losses caused by incorrect addresses.

Shipping fees are calculated at checkout based on order weight, size, and destination. Occasionally, promotional offers may include free shipping.

If an item arrives damaged, defective, or incorrect, please contact us immediately at mickeyfrost88@gmail.com so we can resolve the issue.

Please note that shipping times are estimates and may be affected by factors beyond our control, such as carrier delays, weather, or holidays.

At KiolaFluffy, we are committed to ensuring your order arrives safely and on time.